They contacted our office today. At first, they mentioned Columbia Gas' name, but when I asked if they were calling from Columbus Gas, they wouldn't answer me. They just kept saying it was about our bill and needed to speak to Accounts Payable. The individual that called was from x35 (which she provided me). When I asked to speak to a supervisor, I was given an individual named "Felicia Reynolds". This person refused to answer my question as to the name of their company. She stated she could only release that information to the account holder. I advised her that they had called us, and that they would need to identify themselves. She refused, but stated that she did. I advised her to remove our number from their call list and she became very rude. I called back the number for customer service, which again, didn't identify their company name, and was told Ms. Reynolds supervisor is someone named Leela. I requested a return call from Leela, but have yet to receive it.
The person that answered the phone when I called stated that they were an 'answering service'.
'Leela' has just called back and has also refused to identify their agency. This is an absolute scam. Professional organizations do not conduct themselves in this manner.
They contacted our office today. At first, they mentioned Columbia Gas' name, but when I asked if they were calling from Columbus Gas, they wouldn't answer me. They just kept saying it was about our bill and needed to speak to Accounts Payable. The individual that called was from x35 (which she provided me). When I asked to speak to a supervisor, I was given an individual named "Felicia Reynolds". This person refused to answer my question as to the name of their company. She stated she could only release that information to the account holder. I advised her that they had called us, and that they would need to identify themselves. She refused, but stated that she did. I advised her to remove our number from their call list and she became very rude. I called back the number for customer service, which again, didn't identify their company name, and was told Ms. Reynolds supervisor is someone named Leela. I requested a return call from Leela, but have yet to receive it.
The person that answered the phone when I called stated that they were an 'answering service'.
'Leela' has just called back and has also refused to identify their agency. This is an absolute scam. Professional organizations do not conduct themselves in this manner.
Caller type: Scammer
Number: 330-614-7188