The caller ID was "CVS/Caremark." The automated message asked for my upstairs neighbor by name. (How would they have matched my neighbor's name with my number?) I checked with my neighbor, who is NOT insured on a CVS/Caremark plan.
The call-back number provided by the automated message (877-591-0787) led to anything but a human person. The robot kept asking for the seven-digit "extension" that the automated message had said to reference when calling the 877 number. In fairness, the correct "extension" worked (i.e., brought up the name of my upstairs neighbor), whereas bogus "extensions" I tried out did not work.
Then I called one of the numbers I found on the CVS Caremark Web site, 800-552-8159. The customer service rep I spoke with could not make head or tail of either my number, my neighbor's name, or the seven-digit extension. At that, I ended my "research," except that I found this site to share my experience on.
The caller ID was "CVS/Caremark." The automated message asked for my upstairs neighbor by name. (How would they have matched my neighbor's name with my number?) I checked with my neighbor, who is NOT insured on a CVS/Caremark plan.
The call-back number provided by the automated message (877-591-0787) led to anything but a human person. The robot kept asking for the seven-digit "extension" that the automated message had said to reference when calling the 877 number. In fairness, the correct "extension" worked (i.e., brought up the name of my upstairs neighbor), whereas bogus "extensions" I tried out did not work.
Then I called one of the numbers I found on the CVS Caremark Web site, 800-552-8159. The customer service rep I spoke with could not make head or tail of either my number, my neighbor's name, or the seven-digit extension. At that, I ended my "research," except that I found this site to share my experience on.
Caller type: Telemarketer
Number: 404-381-1648