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Original Comment

AR - 10-04-2013

Never left a message on home phone machine. I was always at work. Took the day off, enjoying my morning, when I received their call. Answered & went to recording looking for my ex-mother-in-law at my home phone number! (Background story: I've been divorced for over 16 yrs, she has never lived w/ me at my address or home phone number, my ex-spouse has never lived w/ me at this home or at this phone number. Yet this company is calling me?). I waited for the representative to answer, it was with "Professional Placement Services." I explained I am not my ex-mother-in-law, she has never lived at my home, she has never had this phone number and I've been divorced for over 16 years...the Hispanic-accented "lady" was rude to me for even explaining why I didn't want the company calling my house and why were they wanting my ex-mother-in-law...she said she can't give out my ex-mother-in-law's information (Note: their is an option # 3 on the company's recording at the initial call asking if you are not ____ & could take a message. So now she can't give me any information? Hmmm.) Explained I'm on the do-not-call-list and she was so sarcastic, really made me mad to have some company invade my privacy on MY day off in MY home and treat me poorly over the phone. She hung up on me. I called the company back, spoke with a different representative, Linda Washington (if her real name) said other lady removed my phone number already? But when Linda Washington answered phone she asked if I was _____ (ex-mother-in-law) so how could they have removed my phone number if they still have that wrong information attached to my phone number (and they have caller ID I suppose). Still no apology from these people! I asked to speak to her supervisor, she sais his name is "Jeff Hansen," but sent straight to his voicemail. I left my complaint, explained the same as I told the first representative who hung up on me, and no apology from either of his representatives of his company! I demanded a call back and an apology. Do I expect a call, no. I'm contacting my Arkansas State Attorney General's office today as I've had all of our phone numbers (home and cell phone numbers) on the do-not-call-list for many years and each year I continue to register our numbers for just in case our numbers are kicked off the do-not-call-list. WI company, "Professional Placement Services," & representatives need to stop harassing innocent people at home who have nothing to do with anyone else's debts!

Caller type: Collection Agency
Caller: No name by 1st rep was given
Company: PROFESSIONAL PLACEMENT SERVICES PPS
Number: 414-224-3581