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Original Comment

SB - 09-23-2010

I had received a call from this number a couple of weeks ago on my cell phone, and again this afternoon. As I tend to pick up all my cell phone calls, I was greeted with a recording informing me that it was a customer service call regarding my credit card, and after first assuring me that there wasn't anything wrong, they asked me if I'd like to lower my interest rate to 6.9%. Just press '1'.

Heck, I've been paying all my cards off at the end of the month, but just in case...

So I pressed '1' and come hither human: First I was congratulated for paying my card on time (Thanks!) and then I was asked if I'd like to lower my Mastercard or Visa to 6.9%.

She talked very VERY fast, but when my brain had caught up... Sure! 6.9% is lower. Lower is good!

Well wait... What did she just say? Yeah. She DID say that! If it was one of MY card issuers, they would KNOW what I had... Not just take a guess... Hmm...

I quizzed the person on the phone and asked them who they were. With barely a half second's pause, she repeated that she'd like to see if I would qualify to have my 'MasterCard or Visa" card reduced to 6.9%.

Now my alarm bells went from 'snooze' to full alert.

I rephrased the question, only in a more direct tone.

"Are you one of my card issuers?" And this time, there was a longer pause, and again, I was told that they would just need to verify some information and then she would be able to check to see if I qualified to lower my interest rate to 6.9%

Yeah, RIGHT.

While they might be a legit company providing a legit service, I had absolutely NO intention of giving them ANY information and I would be remiss to NOT make the same suggestion to you. Cold callers are one thing, but cold callers that want personal and/or financial information over the phone are WAY up there on my 'scam/ripoff' lists of lists.

Saying goodbye is a bit rough (seems once they have a fish on the hook, they're hesitant to let it go) so do away with the niceties and just hang up after you inform them that you're doing so.

Caller type: Other
Number: 425-587-1001