Warning I got really stung by these guys.I too purchased an E Scooter from Valley for my niece on her birthday,I was lured in by the advertisment of No License No Insurance No Gas required and a low advertised price that almost doubled with there assembly fees and tax's,But i wanted my niece Amy to be safe so ill spare no expense on assembly and pay there "certified tech" to do there PDI.
This is when things go wrong,As my niece Amy pulls out of the Valley parking lot (i wanted to see her off as this is a VERY SHODDY area) Her rear wheel falls rite off and she wipes out hurting her leg banging her head and pretty much destroying this "brand new" E scooter and the helmet she was givin cracked rite in half! i couldnt believe it,these brand new goods just destroyed in seconds!!
After collecting my niece & performing 1st aid . I grabbed the pile of E scooter parts and went back in the store demanding a refund and was verbally attacked by the shop sales staff they said "you must have been stunting on it" I told them no it was seconds after rolling calmy out of your parking lot,at that point i was asked to leave and then told to leave so i did,This whole ordeal not only chipped poor Amy's knee but wrecked her birthday.
I could smell marijuanna smoke coming from there shop area but i brushed it off,im sure conditions like that are not good for doing mechanical type work.
Warning I got really stung by these guys.I too purchased an E Scooter from Valley for my niece on her birthday,I was lured in by the advertisment of No License No Insurance No Gas required and a low advertised price that almost doubled with there assembly fees and tax's,But i wanted my niece Amy to be safe so ill spare no expense on assembly and pay there "certified tech" to do there PDI.
This is when things go wrong,As my niece Amy pulls out of the Valley parking lot (i wanted to see her off as this is a VERY SHODDY area) Her rear wheel falls rite off and she wipes out hurting her leg banging her head and pretty much destroying this "brand new" E scooter and the helmet she was givin cracked rite in half! i couldnt believe it,these brand new goods just destroyed in seconds!!
After collecting my niece & performing 1st aid . I grabbed the pile of E scooter parts and went back in the store demanding a refund and was verbally attacked by the shop sales staff they said "you must have been stunting on it" I told them no it was seconds after rolling calmy out of your parking lot,at that point i was asked to leave and then told to leave so i did,This whole ordeal not only chipped poor Amy's knee but wrecked her birthday.
I could smell marijuanna smoke coming from there shop area but i brushed it off,im sure conditions like that are not good for doing mechanical type work.
This was a 1 star nightmare.
Best Regards and Shop Safely,Walter Lavigne
Caller type: Scammer
Caller: Valley Motorsports
Number: 604-534-3405