This is complicated. In my case I linked this “robo-call” from 805-309-9711 to another robo-call received about 4 weeks ago that was a follow up on a mailing from a large debt collection firm (EOS CCA) based in Norwell, MA. The EOS CCA firm had asserted that I owed a sum of money under $100 on an inactive retail account that I had closed. Their asserted claim was a mistake. I have a common last name and this matter was probably caused by a data entry error. This type of debt collector "buys" purported “debt information” from large companies for a few cents on the dollar. Often about 4% or less of the actual claimed amount. No documentation is transferred to such "debt collectors" just bulk encrypted data on many accounts with sketchy contact information on a target customer that a retailer, credit card firm, etc. might have in its database on “dead” and unpaid accounts. Such accounts have been "written off" for tax purposes and are legally closed on that firm’s books. Firms like EOS CCA use a system of robo-calls hooked up to real, live collectors working on commission (“dialing for dollars”) who try to get people they contact from sketchy information on their computer screens to “agree” that they are, in fact, the “debtor” on the matter. Once someone agrees that this matter is actually their unpaid debt --- then the debt collection firm can often legally assert its own claim to that stated amount. I disputed this amount in a letter sent by certified mail to the company’s CEO and this firm backed off with an almost polite written reply. But in researching EOS CCA I became aware that they have a rather obscure “market research” service. What I surmise is that EOS CCA uses these ruse robo-calls from the purported call center at 805-309-9711 to build up its database records on consumers. And they may then be able to sell this type of database information to others. Moreover in using this type of manipulative ruse process they are probably in conflict with the Fair Credit Reporting Act and/or the Fair Debt Collection Practices Act. You would be well advised not to respond to or share any information with such shadowy robo-call outfits.
This is complicated. In my case I linked this “robo-call” from 805-309-9711 to another robo-call received about 4 weeks ago that was a follow up on a mailing from a large debt collection firm (EOS CCA) based in Norwell, MA. The EOS CCA firm had asserted that I owed a sum of money under $100 on an inactive retail account that I had closed. Their asserted claim was a mistake. I have a common last name and this matter was probably caused by a data entry error. This type of debt collector "buys" purported “debt information” from large companies for a few cents on the dollar. Often about 4% or less of the actual claimed amount. No documentation is transferred to such "debt collectors" just bulk encrypted data on many accounts with sketchy contact information on a target customer that a retailer, credit card firm, etc. might have in its database on “dead” and unpaid accounts. Such accounts have been "written off" for tax purposes and are legally closed on that firm’s books. Firms like EOS CCA use a system of robo-calls hooked up to real, live collectors working on commission (“dialing for dollars”) who try to get people they contact from sketchy information on their computer screens to “agree” that they are, in fact, the “debtor” on the matter. Once someone agrees that this matter is actually their unpaid debt --- then the debt collection firm can often legally assert its own claim to that stated amount. I disputed this amount in a letter sent by certified mail to the company’s CEO and this firm backed off with an almost polite written reply. But in researching EOS CCA I became aware that they have a rather obscure “market research” service. What I surmise is that EOS CCA uses these ruse robo-calls from the purported call center at 805-309-9711 to build up its database records on consumers. And they may then be able to sell this type of database information to others. Moreover in using this type of manipulative ruse process they are probably in conflict with the Fair Credit Reporting Act and/or the Fair Debt Collection Practices Act. You would be well advised not to respond to or share any information with such shadowy robo-call outfits.
Caller type: Collection Agency
Caller: Caller ID Stated Thousand Oaks CA
Company: UNKNOWN Not Identified on Caller-ID
Number: 805-309-9711