Your question "Did the caller provide their personal name?" contains a glaring pronoun-antecedent disagreement.
The rules of English grammar state that when a pronoun in a sentence (called "the referent") refers back to an earlier noun or pronoun (called "the antecedent"), both the referent and the antecedent must agree as to number -- either both must be singular, or both must be plural.
The rules further state that, when the antecedent is singular and of common gender (that is, when it can be either masculine or feminine), the referent takes the masculine gender.
Your question should read either "Did the caller provide HIS personal name?" or "Did the CALLERS provide their personal NAMES?".
Your question "Did the caller provide their personal name?" contains a glaring pronoun-antecedent disagreement.
The rules of English grammar state that when a pronoun in a sentence (called "the referent") refers back to an earlier noun or pronoun (called "the antecedent"), both the referent and the antecedent must agree as to number -- either both must be singular, or both must be plural.
The rules further state that, when the antecedent is singular and of common gender (that is, when it can be either masculine or feminine), the referent takes the masculine gender.
Your question should read either "Did the caller provide HIS personal name?" or "Did the CALLERS provide their personal NAMES?".
Caller type: Scammer
Number: 888-905-5723