Caller was very rued and acted like I had the money to pay my bill which is only 4 DAYS past due and just didn't want to. I explained as soon as I have the funds they will be paid. That my bills for their service have cost more in the past few months than all last year and I fell behind after I exhausted my savings. Not good enough. Got threatened with a service shut off! I explained I haven't been late nor had any outstanding balance in quite sometime. Didn't matter. Pay bill immediately or be shut off. Can't find my magic wand to make the payment.. so I guess I'll stress over the shut off coming while I try for funds to pay them.. then pay all the extra fees they tack on for the shutoff! I guess it's good to be a monopoly in a State that doesn't have a commission to complain to. They know NY is about the only State that doesn't have one, so they seem to take advantage of it.
Caller was very rued and acted like I had the money to pay my bill which is only 4 DAYS past due and just didn't want to. I explained as soon as I have the funds they will be paid. That my bills for their service have cost more in the past few months than all last year and I fell behind after I exhausted my savings. Not good enough. Got threatened with a service shut off! I explained I haven't been late nor had any outstanding balance in quite sometime. Didn't matter. Pay bill immediately or be shut off. Can't find my magic wand to make the payment.. so I guess I'll stress over the shut off coming while I try for funds to pay them.. then pay all the extra fees they tack on for the shutoff! I guess it's good to be a monopoly in a State that doesn't have a commission to complain to. They know NY is about the only State that doesn't have one, so they seem to take advantage of it.
Caller type: Collection Agency
Caller: Agent 526
Company: National Grid
Number: 866-892-3281