I also got the Trojan Horse virus and it blocked my computer. I made the mistake of calling the number and letting them walk me through the unblocking. Then they asked for a couple of hundred dollars for their troubles. I finally figured out it was a scam. I didn't give them any information and said I was hanging up and going to Apple with my computer. The guy kept calling me back, "anonymous." I called Apple and hopefully all is well. I cleaned up my computer and will bring it in to the store and have it totally cleaned. He is a scammer - no doubt.
I also got the Trojan Horse virus and it blocked my computer. I made the mistake of calling the number and letting them walk me through the unblocking. Then they asked for a couple of hundred dollars for their troubles. I finally figured out it was a scam. I didn't give them any information and said I was hanging up and going to Apple with my computer. The guy kept calling me back, "anonymous." I called Apple and hopefully all is well. I cleaned up my computer and will bring it in to the store and have it totally cleaned. He is a scammer - no doubt.
Caller: Virus Helpline Support
Company: Anti Virus Company
Number: 855-789-6633