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Original Comment

Jonathan - 08-14-2014

I received a fax from this number for an all inclusive vacation with 50% off airfare for $399.00 Curiosity got the best of me and I called. I spoke with a woman named Rose and ended up paying for part of the deal to book it. A few days later I called back to confirm my travel dates and they gave me some B.S. about how the resort had changed their rules and that it would be an extra $400 to keep the trip reserved. I asked about getting my money back and when speaking to the manager Neil he said I could absolutely get my money back but that they charged a 50% cancellation fee! It was a load of crap. I asked to get a copy of the resorts policy stating the change of rules he was telling me about. He said he'd send it to me but never did. This place is a scam and a rip off. Also whenever I asked about the 50% off airfare they'd transfer me to another "department" and then but me on hold and never answer. This company is full of a bunch of liars, beware! They got $800 dollars out of me for my stupidity. Hope the trip turns out ok.

Caller type: Scammer
Company: bookitallinclusive
Number: 888-266-0458