Pressing the Windows key + 'R' is a shortcut for bringing up the RUN window. This in itself won't give anyone access to your PC however, had you stayed on the phone, more than likely they would have walked you through running a bunch of commands that either would have harmed your pc or given them access.
Microsoft will NEVER initiate a call to you regarding errors on your PC. Scammers are using this ploy to prey on people. Do not ever allow remote access to your pc to anyone you don't know or that you didn't initiate the call to!
Pressing the Windows key + 'R' is a shortcut for bringing up the RUN window. This in itself won't give anyone access to your PC however, had you stayed on the phone, more than likely they would have walked you through running a bunch of commands that either would have harmed your pc or given them access.
Microsoft will NEVER initiate a call to you regarding errors on your PC. Scammers are using this ploy to prey on people. Do not ever allow remote access to your pc to anyone you don't know or that you didn't initiate the call to!
Caller: did not give his name
Company: Computer Operating System
Number: 584-273-7449