This lady called my place of work from this number looking for the name of a person who does not work here. I told her several times that the person she was looking for was not in our directory but she kept insisting that he works here because "that's what her paper says". When I asked what it was regarding to maybe direct her to an appropriate department since the name she gave me did not exist in our directory, she said it was personal. I told her I can't help her if it's personal. She then insisted there has to be someone I can ask about this person that DID NOT EXIST!!! in our directory because her paperwork says he does. She read off an address I've never heard of and insisted that I knew the address because I happened to be the one who answered the phone. I kept telling her I can't help her since this is a "personal" issue and also because this person doesn't exist. She then had the nerves to tell me how I should do my job (because obviously, she didn't get what she wanted), and then hung up. I called the number on the caller ID...yes lady, we have caller ID...and found out this is just another debt collection company. No wonder she was so hard headed and wouldn't take no for an answer!
This lady called my place of work from this number looking for the name of a person who does not work here. I told her several times that the person she was looking for was not in our directory but she kept insisting that he works here because "that's what her paper says". When I asked what it was regarding to maybe direct her to an appropriate department since the name she gave me did not exist in our directory, she said it was personal. I told her I can't help her if it's personal. She then insisted there has to be someone I can ask about this person that DID NOT EXIST!!! in our directory because her paperwork says he does. She read off an address I've never heard of and insisted that I knew the address because I happened to be the one who answered the phone. I kept telling her I can't help her since this is a "personal" issue and also because this person doesn't exist. She then had the nerves to tell me how I should do my job (because obviously, she didn't get what she wanted), and then hung up. I called the number on the caller ID...yes lady, we have caller ID...and found out this is just another debt collection company. No wonder she was so hard headed and wouldn't take no for an answer!
Caller type: Collection Agency
Caller: Hard headed lady
Company: GC Services
Number: 210-348-2725