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Original Comment

Brian - 04-26-2012

After listening to the recording, Roger decided he wanted to continue with his agreed payment arrangement. This account has been closed, and A paid in full letter has been sent. The recording verified that Roger authorized payment and that nothing about jail was ever mentioned. Roger also agreed to the rtecording and was given the opportunity to hang up if he had chosen to not be recorded. Our office makes every effort to deal with consumers in a fair and professional manner.

Caller: Amy
Company: louis and associates