Nicole Baptize called and said she was with FIA Card Services and was calling about an ongoing issue with my Visa credit card. But in order to confirm my identity she wanted to know my birthdate or place of birth. I asked her to give me the credit card number or last 4 digits of the number and she said she couldn't do that until I confirmed my identity. Since I didn't know her and it was an unsolicited call I told her that I wouldn't give her that information and that she should have Visa call me themselves. She said she would pass it on and that I should contact Visa myself, which I did and there was no problem with my account.
I suspect the call was an attempt to steel my identity for some fraudulent reason.
Nicole Baptize called and said she was with FIA Card Services and was calling about an ongoing issue with my Visa credit card. But in order to confirm my identity she wanted to know my birthdate or place of birth. I asked her to give me the credit card number or last 4 digits of the number and she said she couldn't do that until I confirmed my identity. Since I didn't know her and it was an unsolicited call I told her that I wouldn't give her that information and that she should have Visa call me themselves. She said she would pass it on and that I should contact Visa myself, which I did and there was no problem with my account.
I suspect the call was an attempt to steel my identity for some fraudulent reason.
Caller type: Other
Caller: Nicole Baptize
Company: FIA Card Services
Number: 866-653-6231