I am not happy with USAA at all about contracting Marshall & Swift / Boeckh (MSB) to contact me to update the information about my home characteristics to determine the replacement value of my home. My home has not changed since I insured it with USAA. Nor am i interested in incurring higher insurance costs by modifying my replacment value.
Recommended action:
Contact USAA and express your DISSATISFACTION with their choice to contact you and solicit changes in your insurance policy via Marshall & Swift / Boeckh.
I am not happy with USAA at all about contracting Marshall & Swift / Boeckh (MSB) to contact me to update the information about my home characteristics to determine the replacement value of my home. My home has not changed since I insured it with USAA. Nor am i interested in incurring higher insurance costs by modifying my replacment value.
SEE: https://www.usaa.com/inet/ent_utils/McStaticPages?key=usaa_home_survey
Recommended action:
Contact USAA and express your DISSATISFACTION with their choice to contact you and solicit changes in your insurance policy via Marshall & Swift / Boeckh.
Phone: 1-800-531-USAA (8722)
Email: https://www.usaa.com/inet/ent_memberemail/MemberEmail?action=NewMessage
Mail: USAA
9800 Fredericksburg Road
San Antonio, TX 78288
To those of you who served and earned the priviledge to have USAA, I salute you and appreciate your service!
Caller type: Surveyor
Caller: Marshall Swift Boeckh
Company: on behalf of USAA
Number: 903-525-8600