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585-637-0915

Central Office: BROCKPORT, NY - FRONTIER TELEPHONE OF ROCHESTER... [?]

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K - 09-26-2012

I've got a call from this number claiming they are from Windows Technician department. They called saying that there have been a report on their end that a virus have disrupted the Windows security software. They claim they are trying to help me by guiding me through steps to confirm the valid license security software is no longer running. The purpose of their call was to help resolve the issue of the virus was to renew my security software through their end; rather than through Microsoft. They made me open up "Event Viewer" to convince me with their heavy Indian accent.They claim a 2 year renewal charge would be $235 and lifetime renewal would be $480. Obviously, I knew this was a scam because Microsoft would never call you. They were pretty convincing despite the Indian accent but as soon as they mentioned a renewal fee, it's pretty obvious they're a scam. Why can't you renew your security license through Microsoft? The whole entire call sounded very urgent and it sounded like they were pressuring me to buy it right on the spot. I told them that I feel like they are forcing me to make a decision right away and after the woman on the phone defended herself stating that she haven't asked for any of my information or used remote service for me to accuse her of forcing me, the call got cut off. Be aware of this number (585-637-0915). If anyone call you with a similar story, ask as many questions as possible, don't follow their instructions to do anything on your computer. Ask for a call back number and their name. I'm sharing this on as many sites as possible to help others know that this is a scam.

Caller type: Other
Number: 585-637-0915

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