647-258-6414
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The tables have turned on Nuevo Telecom (aka Culture Communications)! I have done a bit of research and here's what I want to share with all:
Nuevo Telecom is really "Culture Communications" and their address is:
151 Front Street
Toronto, ON M5J 2N1
They're located at Canada's biggest telecommunications hub which is run by Allied Properties. Please call their main office and ask to be connected to "Culture Communications". The building’s main number is (416) 365-1260.
Here's what to do if you get a call from these deadbeats:
1. File an online complaint with the CRTC: https://www.lnnte-dncl.gc.ca/plt-cmp-eng
2. File an online complaint with the federal Anti-Fraud Division: https://www.antifraudcentre-centreantifraude.ca/RECOL/login.aspx?lang=en
3. File an online complaint with the Ontario Ministry of Consumer Protection: https://www.consumerbeware.mgs.gov.on.ca/compform/english/complaint.asp
4. Call the RCMP in your province (see list on right for your province) and the national headquarters in Ottawa to report them: http://www.rcmp-grc.gc.ca/cont/index-eng.htm
Caller type: Telemarketer
Company: Nuevo Telecom aka Culture Communications
Number: 647-258-6414
5. Write to them warning you will take them to Small Claims Court if they keep calling your number. Send the letter via registered mail so that you have a record for the courts. In the letter warn them they have been reported to the CRTC, RCMP, the federal Anti-Fraud unit and the Ontario Attorney General (Consumer Protection is part of the AG office) and put all numbers that they are calling and request a letter in writing from them or you will take them to court for violation of privacy (protected by provincial and federal law).
6. If they call you can hit *57 after the call to log that call with your provider's harassment division. This should be a free charge and if your provider charges you for it, dispute it. Telus and Bell offers it for free. Rogers charges but they shouldn't and therefore dispute the charge.
7. Contact the owner of the 647 number (Thinktel Communications; they rent the number to Culture Communications):
102 - 50th Street, Suite 1506
Edmonton, AB T5J 3p4
(866) 928-4465
to contact Culture Communications and warn them to stop making these calls from their 647. Request a letter in writing from Thinktel and save it should the CRTC or courts require a subpoena of their records.
8. File an online complaint with the Better Business Bureau: https://www.bbb.org/file-a-complaint/
9. Call your local television and see if they have an consumer advocate who investigates frauds in the community. Bad publicity always works and hopefully Culture Communications will get the message.
Do this and turn the tables on these a-holes.
If you like this post, please reply and let me know what you think and what you’ve done to fight these a-holes.
Caller type: Telemarketer
Company: Nuevo Telecom aka Culture Communications
Number: 647-258-6414
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