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Engineer_Lou - 10-06-2014

Info on "Chevrolet Warranty Service" found: It is a company called "Freight Insurance".

Ethan [12:12 PM]: Hello, Samuel. Thank you for chatting in with Chevrolet today! My name is Ethan and I will be taking care of you. How may I be of assistance?
Samuel [12:13 PM]: I have received a call from someone claiming to be from Chevrolet warranty service from phone number 713-335-3893. Does Chevrolet call customers concerning an extended warranty?
Ethan [12:13 PM]: Give me just a moment to cross check that to verify if that is truly us.
Ethan [12:15 PM]: Okay, Samuel, that is not us at Chevrolet. That is a company called Freight Insurance and they are based out of Houston, TX.
Samuel [12:16 PM]: That is what I thought. Are they anyway affiliated with Chevrolet? I have received 2 calls from them and it is deceiving when they are saying they are with Chevrolet Warranty service.
Ethan [12:19 PM]: They are not associated with us. They are an after market service contract company, one of many that may call you. These companies get access to customers who purchase vehicles of all makes. They generally claim that they are that brand's warranty service, however they are not.
Ethan [12:19 PM]: If you are interested in further coverage however, I would recommend speaking with a Chevrolet dealership and contact the finance department or service department.

Caller type: Telemarketer
Caller: Chevrolet Warranty Service
Company: Freight Insurance
Number: 702-757-2440

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