I received 7 calls in one day with messages to call this number regarding my Microsoft license. When I called it, I asked repeatedly what it was about-I was told that my Microsoft license was expiring and parts of my system were being shut down, which would ultimately prevent me from logging into my computer. I followed this person's instructions to the point that he was transferring me to his "supervisor" to complete the update process. I asked multiple times what the end result was supposed to be, and whether or not it was a sales call. I was told repeatedly it was to remove things that hackers had gotten from my computer, and it was not a sales call. The supervisor came on the line, and then told me that he had control of my computer, and it would cost $249.00 to "fix the problems." He also said that if I hung up, or attempted to shut down my computer, I would not be able to log back into my computer. He hung up on me when I told him what he could do with it. I was able to log back into my computer, but am going to restore it to an earlier date when I get home.
I received 7 calls in one day with messages to call this number regarding my Microsoft license. When I called it, I asked repeatedly what it was about-I was told that my Microsoft license was expiring and parts of my system were being shut down, which would ultimately prevent me from logging into my computer. I followed this person's instructions to the point that he was transferring me to his "supervisor" to complete the update process. I asked multiple times what the end result was supposed to be, and whether or not it was a sales call. I was told repeatedly it was to remove things that hackers had gotten from my computer, and it was not a sales call. The supervisor came on the line, and then told me that he had control of my computer, and it would cost $249.00 to "fix the problems." He also said that if I hung up, or attempted to shut down my computer, I would not be able to log back into my computer. He hung up on me when I told him what he could do with it. I was able to log back into my computer, but am going to restore it to an earlier date when I get home.
Caller type: Scammer
Caller: Mike Richards
Company: Microsoft
Number: 844-308-6816