I called a 1800 number left on my answering machine to alert me of a food contamination possibility about pizza,s i purchased from COSTCO When I called to learn the details of the concern there was a message informing me that number was not valid and press 1 to get the correct number after explaining why I was calling they advised me they could not find the correct number I asked were and who was I talking to they informed me they were a pay 411 service .I asked if they were charging me for this and they said no as no number could be provided . I now have a charge of 3.99 on my bill for a service I did not solicit and information that was never provided. This is in my opinion FRAUD as I was not informed this was a pay service .THEFT by charging for nothing delivered . as DECEIT by saying I would not be charged . !800 numbers should not be allowed to charge without making an advisement of their intention
I called a 1800 number left on my answering machine to alert me of a food contamination possibility about pizza,s i purchased from COSTCO When I called to learn the details of the concern there was a message informing me that number was not valid and press 1 to get the correct number after explaining why I was calling they advised me they could not find the correct number I asked were and who was I talking to they informed me they were a pay 411 service .I asked if they were charging me for this and they said no as no number could be provided . I now have a charge of 3.99 on my bill for a service I did not solicit and information that was never provided. This is in my opinion FRAUD as I was not informed this was a pay service .THEFT by charging for nothing delivered . as DECEIT by saying I would not be charged . !800 numbers should not be allowed to charge without making an advisement of their intention
Caller type: Other
Caller: Alana
Company: Triton Global
Number: 347-368-0984
Reply