The number on my Caller ID came up "Unknown" "410.881.7782" I had a message on my VM coming from that number. The message stated that they were trying to conduct a survey on my Carefirst PCMH experience. They left a specific ref. number for me to use when calling back and to call back the number 1.877.586.4877. I tried to call the number back (normally I avoid surveys but made an exception because I wanted to give a great review of my PCMH nurse). When I tried to call the number left in the message it was a pulmonologist's phone number. So I then tried calling the number on my Caller ID, and got a message that I was calling a telemarketing research center (not going to write entire message) then after the message was over the line was disconnected. Finally, I called my PCMH Nurse and asked who was calling, told her the story above and asked how I could contact them back. She gave me the name listed above and is looking into a call back number. I went to the company's web site and called their corporate office for help, left a message and am still waiting to hear from Discovery Research. I am sure my PCMH Nurse will get much faster results when she has time to look into it (right now she is on the road and working with other patients ). Hope this helps you anyway- Carefirst PCMH Member, 32, Female, Maryland.
The number on my Caller ID came up "Unknown" "410.881.7782" I had a message on my VM coming from that number. The message stated that they were trying to conduct a survey on my Carefirst PCMH experience. They left a specific ref. number for me to use when calling back and to call back the number 1.877.586.4877. I tried to call the number back (normally I avoid surveys but made an exception because I wanted to give a great review of my PCMH nurse). When I tried to call the number left in the message it was a pulmonologist's phone number. So I then tried calling the number on my Caller ID, and got a message that I was calling a telemarketing research center (not going to write entire message) then after the message was over the line was disconnected. Finally, I called my PCMH Nurse and asked who was calling, told her the story above and asked how I could contact them back. She gave me the name listed above and is looking into a call back number. I went to the company's web site and called their corporate office for help, left a message and am still waiting to hear from Discovery Research. I am sure my PCMH Nurse will get much faster results when she has time to look into it (right now she is on the road and working with other patients ). Hope this helps you anyway- Carefirst PCMH Member, 32, Female, Maryland.
Caller type: Surveyor
Company: Discovery Research Group
Number: 800-937-7470