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Forced Remediation

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T - 11-08-2010

STATES TO GET TO A LIVE PERSON PRESS 1 OR PRESS 2 TO BE REMOVED. STATES YOU ARE ELIGIBLE FOR A LOAN MODIFICATION......

Caller type: Other
Company: Forced Remediation
Number: 602-734-0147

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j - 09-28-2010

Their auto caller has a press 1 to speak with a loan modification specialist or 2 to get removed from the list.

If you press 2 you get "option is not valid" and 1 is the only one that is valid. You end up waiting for 10 minutes before you are connected with someone.

I found out it is a mortgage refinance company. I told them I do not have a home and live in an apartment. He said, "Why didn't you just press 2" I informed him about the error and he said "oh" I informed him I do not own a house and he said he would remove me for the list. I said that this is a cell phone and he got snippy and hung up on me.

Caller type: Telemarketer
Company: Forced Remediation
Number: 602-476-6966

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