Medical Healthcare Center

My mother has received many calls on her cell phone, a number that she doesn't give out except to our immediate family and 3 friends. Ted Johnson, calling in regard to internal bleeding and the drug Xarelto, repeatedly calls even though my mother repeatedly told him to stop calling. She stopped answering the calls, but the calls still come in, 3-4 times per day; it's been ~4 weeks now. She's currently in a nursing home and doesn't need the aggravation. I decided to investigate and he just happened to call when I was visiting my mother today. When I started questioning Mr. Johnson, I got the company name and that it's out of Miami, FL. When I told him to stop calling my mother, he told me that it was a matter between her and him. I repeatedly told him to stop calling, to remove her name from their call list and to not release her information to any other entity and he kept stating it was between her and him. I asked to speak to his supervisor and he refused to transfer me or to give me his name. I told him I would be calling back and reporting him to his supervisor. When I got home to look the company up online, it doesn't exist. When I called the number, I got Mr. Johnson. When I asked what the parent company was, he feigned ignorance. Once I told him that Medical Healthcare Center doesn't exist online, he got nervous and started asking me why I wanted to know. I said I was determined to contact his supervisor and that I wasn't going to stop calling. He hung up on me. I called 5 times, 3 times with Ted; upon hearing my voice on the 2nd and 3rd call, he immediately hung up. The 4th call I spoke with Alina, who hung up on me once I asked for the real company name and to speak to her supervisor. The 5th call I spoke with Cyona, who finally gave me the supervisor's name, once I told her, and they realized, I wasn't going to stop calling She got John Snow on the phone. BTW, there was no transferring to the his extension, in fact, I didn't get put on hold or muted. It seemed to be a hand over the mouthpiece because I heard muffled voices. Clearly not a high end operation. Mr. Snow said that he will remove my mother's phone number from their call list and would not release her information to any other (I made him say it). I told him I would report him to the Attorney General's office in Florida and the Attorney General's office in our state if the calls did not stop. I gave him 2 days; we'll see what day 3 brings.

Caller type: Other
Caller: Ted Johnson
Company: Medical Healthcare Center
Number: 786-540-0175

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A person less than literate in English called to "help with compensation for Medical Expenses." Refused to provide an name and refused to allow me to speak to a Superior. Kept repeating the "message" of helping me. Hung up on me as I attempted to speak to someone in charge, reiterating that I'm on a Do Not Call list and that I was going to report her/him (?) to the authorities. Painful!

Caller type: Other
Caller: Refused to provie a name
Company: Medical Healthcare Center
Number: 561-463-6386

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