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National CityPNC

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Very Angry Customer - 03-12-2010

We have a home equity line of credit with National City (now PNC) on which the payment is due on the 5th of the month. We always pay it the second Friday of the month, which is sometimes the 12th. We always pay an extra $25.00 in principal. The late payment is the 15th of the month. For February, 2010, we received 57 automated calls from this number. 43 of those calls were made AFTER the payment was made online and the funds were immediately deducted from our account. I answered one call; stayed on the line and asked for a supervisor; the woman refused to put a supervisor on the phone; and, then had the gall to say "if you people paid your bills, you wouldn't have this problem." March? We received 17 automated calls on March 11. I'm writing a letter to the Ohio Attorney General. This is harassment.

Caller type: Collection Agency
Company: National CityPNC
Number: 866-622-2657

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