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She said her company was Global Support

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Concerned Citizen - 11-14-2013

I got a call today from this number stating they were contracted from Microsoft to help with solving a problem with my computer. The lady said for me to get on my computer and she will take care of the problem. She said that someone was loading and taking files and info from my computer by way of Windows. I hung up on her and called Microsoft and reported it to them. Microsoft said that it was a scam and that Mircrosoft does not do any cold calling to their customers. Microsoft said the only time they will call a customer is if that customer called the service/support department and have requested support. Also Microsoft said that these people are trying to remote access peoples computers to gain personal information. Please don't fall for this scam!

Caller: She said her name was Michael
Company: She said her company was Global Support
Number: 253-785-0862

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