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Deb A - 11-17-2014

Played good cop/bad cop routine. Elliott insisted on getting a credit/debit card from me & when I expressed that I don't have one, he pulled the "we are considering a refusal to enter into a voluntary repayment agreement & I am informing you that we will take the next step ( garnishment )."

I told them that I wanted the information in writing before I agreed to anything. Though the number begins with a 937 area code, I was told their call center is open on Saturday from "9 am til 1pm, Central time." This is the Eastern time zone.

I am just getting ready to go back to work after 10 years absence and have been homeless numerous times. I have a son who is currently hospitalized after his 14th psychotic break in 6 1/2 years' time. These people don't care even though they use the word empathize. I feel like I have been run over by a truck.

Caller type: Collection Agency
Caller: Kynisha Green her supervisor Elliott did not hear last name
Company: SMS Collections
Number: 937-528-2667

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