After ignoring many calls from this number, I finally answered, expecting some kind of sales call. Instead, the person calling said that he is from Microsoft! He said that my PC had contacted MS and had reported errors that the MS Technical Team (meaning him) could fix. He requested that I start my computer and let him access it remotely, in order to fix the problems.
At that point, I asked for a phone number that I can call back after having verified this information. He said to hold on a few seconds while he got me the number. Not surprisingly, the line went dead right away. He didn't call back.
Clearly, this is a scam hoping to trick people into letting crooks onto your computer. Once there, these crooks may get access to any information on your computer.
Please be careful, and challenge EVERYONE who asks to get access to your computer, mobile phone, tablet, etc.
After ignoring many calls from this number, I finally answered, expecting some kind of sales call. Instead, the person calling said that he is from Microsoft! He said that my PC had contacted MS and had reported errors that the MS Technical Team (meaning him) could fix. He requested that I start my computer and let him access it remotely, in order to fix the problems.
At that point, I asked for a phone number that I can call back after having verified this information. He said to hold on a few seconds while he got me the number. Not surprisingly, the line went dead right away. He didn't call back.
Clearly, this is a scam hoping to trick people into letting crooks onto your computer. Once there, these crooks may get access to any information on your computer.
Please be careful, and challenge EVERYONE who asks to get access to your computer, mobile phone, tablet, etc.
Caller type: Scammer
Caller: James
Company: Microsoft
Number: 972-384-2582